The Humane Interface

Jef Raskin

Mentioned 9

The honeymoon with digital technology is over: millions of users are tired of having to learn huge, arcane programs to perform the simplest tasks and have had enough of system crashes. In "The Humane Interface", Jef Raskin--the legendary, controversial creator of the original Apple Macintosh project--shows that there is another path. The book presents breakthrough solutions for navigation, error management, and more, with detailed case studies from the author's own work.

More on Amazon.com

Mentioned in questions and answers.

This is a poll asking the Stackoverflow community what non-programming books they would recommend to fellow programmers.

Please read the following before posting:

  • Please post only ONE BOOK PER ANSWER.

  • Please search for your recommendation on this page before posting (there are over NINE PAGES so it is advisable to check them all). Many books have already been suggested and we want to avoid duplicates. If you find your recommendation is already present, vote it up or add some commentary.

  • Please elaborate on why you think a given book is worth reading from a programmer's perspective.

Note: this article is similar and contains other useful suggestions.

How to Win Friends and Influence People

by Dale Carnegie

How to Win Friends and Influence People

Although this was first published in 1936, the advice contained within is still as fresh and appropriate as ever. Don't be put off by the name. This isn't some underhand guide to having your way with unsuspecting victims, but rather common sense advice on how to get on with people, how to nurture relationships and make the most of yourself and your fellow man (and woman).

It is well known that technical folk (including programmers) are often thought of as not being terribly 'people oriented' (whether this is a justified stereotype or not is subject of another discussion) and so this book is an invaluable resource for teaching you the finer points of human interaction.

It's warm, heartfelt, sturdy, straightforward and timelessly written. Highly recommended.

The Goal: A Process of Ongoing Improvement

by Eliyahu M. Goldratt and Jeff Cox

To elaborate: It is a book on how to approach problems. To identify bottlenecks in your system and work on them. So in short, it isn't a programming book, but shows (in novel format) how to problem solve -- and is thus very valuable to a programmer.

[Update Gishu] It's an eyeopener on how the throughput of your entire system depends on the bottlenecks. Optimizing other stages/operations will not produce any results. Although this is ingrained in developers who have had experience optimizing a scenario in their app; however zooming out to a more higher level and applying this can have profound gains. Beck's XP Book has a dedicated chapter on the Theory Of Constraints. Programmers who move onto Leads/PMs will find this a valuable addition to their toolkit.

Surely You're Joking, Mr. Feynman!

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This book will inspire anyone to think and be original.

This might not be a popular one, but

Gravity's Rainbow

by Thomas Pynchon

Gravity's Rainbow

Gravity's Rainbow is my favorite book of all time. I read through the whole thing last summer, and I'm in the process of reading it again. From a writer's point of view, it's pure, beautiful art. However, I recommend it here because it really forces the reader to think and make a lot of mental connections.

Of course, this book has a reputation for being impossible to finish. It's definitely the hardest book I've ever read. Pick it up at your own risk.

Don't Make Me Think by Steve Krug. An essential book about web usability. As Krug says, "Common sense isn't always obvious."

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(Hint: Amazon.com has good usability)

Update: This is now part of the library at work. I've gotten about five people to read it so far. 100% positive reviews, predictably.

Here's a strange one for you all to think about.

On The Road by Jack Kerouac.

It's a modern classic that everybody should read, and I'd be very surprised if English or Media Studies students weren't recommended to read it at some time. Reading should not only be informative and educational, but enjoyable as well. If you're not going to read a book for pure fun now and again then you'll only end up frustrated with the books you need to read as a programmer/developer.

This book is a real eye-opener; a book that'll really make you think about your own life, and for a programmer whom spends their day dealing with pure thought-stuff it's a great way to get you thinking on a different track.

I would heartily recommend Jennifer Government to any software developer. Amazon Wikipedia

It's a very fast paced action story that's excellent to clear your head with. It's a fun book to read (will make you laugh), and the characters are rather tragic (will make you feel more satisfied at work). This is one of those books that is hard to explain the content without fear that people will think you different and odd, but all the same you must tell everyone about (I.e. makes you talk to people).

The Humane Interface by Jef Raskin.

You can see some of the effects of these ideas in Aza Raskin's (Jef's son) Enso project and the Ubiquity Firefox add-on.

Kicking the Sacred Cow

Questioning the Unquestionable and Thinking the Impermissible

by James P. Hogan

alt Kicking the Sacred Cow

Masters of Doom !!

God programmer meet God marketing guy, and no it's not Steve Woz and Steve Jobs, but it's the Johns, Carmack and Romero.

Business, gaming and programming all rolled into one. a definitely page turner all the way until the end.

The Mythical Man-Month

by Fred Brooks

The Mythical Man Month

My personal opinion is, apart from programming, in life we need to find a balance, about everything (or keep striving for it). Many times, I have found myself getting too immersed in one aspect of life (frequently programming/work) at the cost of others. Over the years I have learnt to recognize this and act accordingly.

In work, sometimes I have come across pretty difficult people, making it hard to work with them (not just my opinion, but also of other team members). Previously I used to try hard to convince them, make them more helpful, etc. and get frustrated when I don't succeed.

But this book Tigana, by Guy Gavriel Kay helped me understand that sometimes a person can be inherently complex, hard to work with, without he/she helping it. It is a science fiction novel, and it may not be completely appropriate here, but it helped me work better with my team, so I am linking to it here. It helped me become more objective in dealing with people I work with.

-Omer

Jeffrey K. Liker - The Toyota Way (Amazon link). A good if at times semi-boring read, but loads of information from the company which invented Lean.

Games People Play by Eric Berne.

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IMHO it is a very useful aid to understand and deal with office politics (among others).

We think we’re relating to other people – but actually we’re all playing games.

Forty years ago, Games People Play revolutionized our understanding of what really goes on during our most basic social interactions. More than five million copies later, Dr. Eric Berne’s classic is as astonishing–and revealing–as it was on the day it was first published. This anniversary edition features a new introduction by Dr. James R. Allen, president of the International Transactional Analysis Association, and Kurt Vonnegut’s brilliant Life magazine review from 1965. We play games all the time–sexual games, marital games, power games with our bosses, and competitive games with our friends. Detailing status contests like “Martini” (I know a better way), to lethal couples combat like “If It Weren’t For You” and “Uproar,” to flirtation favorites like “The Stocking Game” and “Let’s You and Him Fight,” Dr. Berne exposes the secret ploys and unconscious maneuvers that rule our intimate lives. Explosive when it first appeared, Games People Play is now widely recognized as the most original and influential popular psychology book of our time. It’s as powerful and eye-opening as ever.

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As well as the mentioned Gadwell's Tipping Point, Blink is a good choice.

A Brief History of Everything by Ken Wilber.

Front cover

In the ambitiously titled A Brief History of Everything, Wilber continues his search for the primary patterns that manifest in all realms of existence. Like Hegel in the West and Aurobindo in the East, Wilber is a thinker in the grand systematic tradition, an intellectual adventurer concerned with nothing less than the whole course of evolution, life's ultimate trajectory—in a word, everything. . . . Combining spiritual sensitivity with enormous intellectual understanding and a style of elegance and clarity, A Brief History of Everything is a clarion call for seeing the world as a whole, much at odds with the depressing reductionism of trendy Foucault-derivative academic philosophy.

The Fountainhead by Ayn Rand. Atlas Shrugged is already on this list, but the Fountainhead deals more with craftsmanship and integrity, rather than supply-side economic theory. Definitely worth a read for anyone in a creative field.

Could not put this one down, The Evolution of Cooperation by Robert Axelrod. Its a fascinating read and as game theory books go it's pretty accessible.

Snow Crash By Neal Stephenson

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Ender's Game by Orson Scott Card

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The Dirty Dozen

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An analysis of the 12 worst Supreme Court decisions

Great and interesting book about how our liberties are being trodden on by the government. Libertarian viewpoint, but objective.

A Random Walk Down Wall Street

Burton G. Malkiel

Nothing else will teach you better how to get a handle on your money.

Wikipedia article

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Niccolo Machiavelli's The Prince. After wondering why people acted so strangely at work, this book was the first of many, that taught me why.

JPod

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How was JPod not posted? It's like a (already posted) Microserfs with internet. It's typical Coupland novel, must read for every techie, geek, webz hipster.

Here are some quotes

"You googled her?" "Of course I did. Didn't you?" I'd somehow forgotten to perform this essential task.

“After a week of intense googling, we’ve started to burn out knowing the answer to everything. God must feel that way all the time. I think people in the year 2020 are going to be nostalgic for the sensation of feeling clueless.”

“It turns out that only twenty percent of human beings have a sense of irony – which means that eighty percent of the world takes everything at face value. I can’t imagine anything worse than that. Okay, maybe I can, but imagine reading the morning newspaper and believing it all to be true on some level.”

Amazon

Love is the Killer App by Tim Sanders - it's for every professional.

Nothing too programmer-specific, but being in the industry that we are, it helps immensly to have a positive mindset depicted in this book.

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Note: I had to move this book from my previous answer to here, to comply with the question's specific rule that one post -> one answer

This is probably not going to be popular, but "If liberty means anything at all it means the right to tell people what they do not want to hear."

In the Beginning was the Command Line

by Neal Stephenson

It's very dated, but I have yet to find a single book (or essay for that matter) that gives a quasi-outsider's view of an industry that the public is apathetic to understand. The insights and descriptions are spot-on, even though the conditions have dramaticly changed over time.

In the Beginning was the Command Line

The Inmates Are Running the Asylum

by Alan Cooper

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It's about using the right language to talk about projects - using stories (and personas) instead of 'features' to talk about stuff that needs to be realized. Also a lot of emphasis on interaction design and related activities. Delivering what is needed instead of what is asked for.

Beyond Code by Rajesh Setty

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Also read these free manifestos

  1. 25 Ways to Distinguish Yourself
  2. Making the Most of Your Time: Going Beyond To-Do Lists

(Note: moved the other book to a separate answer)

Awaken the Giant Within by Anthony Robbins.

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The Black Swan: The Impact of the Highly Improbable

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This book as about why stock markets are not predictable like casinos and the lottary. It is very readable though querky. It will help you to understand when statistical techneques do not work, why math is not understanding, why project managers can't predict schedules and how they can with less effort.

The book does not go into heavy math but will give you a feal for when the math can and more ofter can not be used.

Author: Nassim Nicholas Taleb. Also wrote 'Fooled By Randomness'

Read it if you work with mathematics, statistics or finance - Or if you have a pension.

Simon Singh's Fermat's Last Enigma is one of the greatest books I have ever read.

This non-programming book has taught me a lot about running after the solution of a problem, no matter how old and complex it is.

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I recommend

The Emperor's New Mind

by Roger Penrose

Somehow in the line of Godel, Escher, Bach but, I think, easier to read.

First Things First - another equal great book from Stephen R. Covey.

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Dealing with people you can't stand:

http://www.amazon.com/Dealing-People-You-Cant-Stand/dp/0071379444

Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst (Paperback) ~ Dr. Rick Brinkman (Author), Dr. Rick Kirschner (Author), Dr. Rick Kirschner (Author), Dr. Rick Brinkman (Author)

Sensation & Perception by E. Bruce Goldstein will really pull a lot of software engineers out of their comfort zones. I found it to be fascinating when I started thinking about effective scientific visualization techniques with the user's physiology and psychology in mind. Issues with the user's potential for color blindness, visual acuity, attention span and information processing abilities are just some of the reasons why I keep going back to this book.

If you're a Python developer, you will not get around viewing Monty Python stuff. But to quickly look up a quote you find in any Python doc, I really recommend those:

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(as well as part two, they're great; Amazon) and

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(Amazon)

Reading doesn't give you the great look of a puzzled Michael Palin or the anger of a furious John Cleese, but it still is a worthwhile lecture.

Cheers,

The Soul Of A New Machine

by Tracy Kidder

"The Ultimate History of Video Games" of course!

Why? Because in one book you get history, fun, anecdotes, business decisions, project management, opinions, wonderful quotes, the hardware and the software ... all in all portraying an industry that went through numerous cycles, ups and downs, deaths and reincarnations. But most of all: Steven Kent managed to make this book a very entertaining read, you'll be captivated by each chapter.

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see Amazon.com

This is similar to another question. Here is a link to my answer over there.

Now, Discover Your Strengths is my favorite personal/career development book. It teaches the most successful people become successful by focusing on building on their strengths, rather than covering up weaknesses. This book helps you find out where your strengths lie.

Waltzing With Bears

by Tom DeMarco and Timothy Lister

Waltzing With Bears

Great background on what managing risk means and lots of good tools for quantifying risks. They discuss a risk estimation tool which uses statistics to produce a pragmatic and reality-based understanding of the effects that risks will have on a given projects completion date and confidence level.

The prologue on "The Ethics of Belief" is not to be missed.

The Effective Executive

Concise, bare essential and time-less!

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The First Quarter : A 25-year History of Video Games. Unabashed old-school video game geekery.

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One hundred years of solitude

by Gabriel Garcia Marquez

Hackers: Heroes of the Computer Revolution

by Steven Levy

Does a great job of outlining some of the eras in computing, from the enviroment that sprung up around the Tech Model Railroad Club at MIT, to the Homebrew Computing in the bay area, to the story of the game companies of the early 80s. Especially the MIT section has wonderful descriptions of hackers at work, doing what they do best (in a wholly non-technical writing style), bumming instructions, making the machine do their bidding, and in the mid-seventies, it describes the self-made community of hardware hackers (including Wozniak), who built their own computers. Hugely entertaining, and a good way to understand where some of these communities originate from (academics, hackers, tinkeres).

Cover for Hackers: Heroes of the Computer Revolution

The Fifth Discipline:.

Several important things: System thinking, System Archetypes, etc.

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If you don't want your job to be outsourced (as have happened to many programmers) then you need to read this book, A Whole New Mind - Why Right-Brianers Will Rule The Future, actualize it, and put it into practice yesterday!

I would recommend: "Code" by Charles Petzold.

It completely opened my eyes on how computers actually work, explained and illustrated clearly. I learned that computers have no inherent understanding of numbers, letters, words or anything like that. These were human concepts and it was up to the computer programmer (at a very low level) to present they patterns of bits from computer memory to something users would find meaningful.

Despite its title, "Code" has nothing to do with coding, but explains how computers work at the electrical level.

Peopleware: Productive Projects and Teams

by Tom DeMarco and Timothy Lister

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This classic book encourages us to think about the people instead of the process. It's full of practical advice on team building, productivity and office environments. It's a must read, not just for managers, but anyone related to software development.

Get two copies, one for you and one for your manager.

Zen and the Art of Motorcycle Maintenance

by Robert M. Pirsig

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This book is many things, but you could say it's sort of a philosophical take on what it means to "grok" something.


Commentry from Garth Gilmore:

I credit this book with teaching me more about software development than any programming book I ever read.

The central thread in the book is how our romantic (artistic) and classical (technical/rational) perceptions of the world are both derived from how we perceive quality in the environment around us. This understanding is then applied to apparently mundane tasks like motorcycle maintenance.

To give some examples of how this applies to coding:

  • The section on how to approach the motorcycle with a 'quality mindset' that leads to progress is just as applicable to reaching 'the zone' in programming.
  • The section on 'gumption traps' that prevent progress and lead to you damaging the machine is priceless. The solutions that are presented work just as well when trying to modify legacy code without introducing bugs.
  • The section on how a purely classical description of an engine part is useless (because it lacks any place for the user to stand) should be read by anyone involved in requirements analysis.

Long story short its a good read :-)

Simon Singh's The Code Book is a great book about how cryptography was born and how people is always trying to challenge it.

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The Hitchhiker's Guide to the Galaxy

by Douglas Adams

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Life, the universe, and everything

"See first, think later, then test. But always see first. Otherwise you will only see what you were expecting. Most scientists forget that." -- Wonko the Sane

Never Eat Alone: And Other Secrets to Success, One Relationship at a Time

by Keith Ferrazzi

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Comments from duplicate answer by Flory:
I did not think that I would like it before I got the book but I really enjoyed it. It is basically about how to build a relationships. Prior to reading it I expected it to be very trite and about how to use people for your own ends. Instead it was the opposite in how to be used to everyone's ends. Very interesting.

What is the name of this book?, by Raymond Smullyan. It is a wonderful book of puzzles about the intricacies of logic.

Hyperspace: A Scientific Odyssey Through Parallel Universes, Time Warps, and the 10th Dimension

by Michio Kaku

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There's a lot of space out there to get lost in.
-- John Robinson, Lost in Space

Cryptonomicon

by Neal Stephenson

Cryptonomicon by Neal Stephenson

This book follows parallel stories of a World War II code breaker and his present day descendant, and deals a lot with the development of computers (Alan Turing is actually a character in the book). A geek's must-read!

Stranger in a strange land because every programmer should grok the word "GROK".

Lessons Learned in Software Testing by Kaner, Bach, and Pettigrew. Brilliant book, easy to read.

The Thermodynamics of Pizza by Harold Morowitz.

This could have all kinds of morals, depending on how you take it. 1. You can use science to improve EVERYTHING! :-) 2. Make sure you choose the right level of abstraction when designing and coding. 3. You can really improve your life if you just take a few minutes to think about it.

etc.

Getting Things Done

by David Allen.

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The Moon Is A Harsh Mistress

Amazon - Wikipedia

The Moon Is A Harsh Mistress

Written in 1966 this classic science fiction novel takes place on the penal colony Luna (the moon). The story is told by the only programmer/computer repairman on Luna, Manuel. Manuel has a secret. The master computer (Mike) that controls all of Luna has become a sentient AI and happens to have Manuel as its only friend. Mike is rough around the edges at first, its speech is fuzzy and it plays childish but dangerous jokes with its god-like abilities. As time wears on Mikes abilities fully develop into a mature being. With Manuel's guidance they will go on an adventure together that spurs the revolution of freeing Luna from Earth!

This novel is the first Robert A. Heinlein novels I have read but will certainly not be the last. The fact that this book was written in 1966 still astonishes me! It has barely any dated parts and could easily pass for a contemporary novel. It wont he Hugo award for best novel.

Truly one of the better "programmer" style novels I have read. Great adventure the whole way through. If anyone has a suggestion as to which Heinlein novel I read next, please leave a comment!

Written in 1950, Dianetics: The Evolution of a Science describes the optimum computer as an introduction to a science of the mind.

Nineteen Eighty Four

by George Orwell

1984

The Curious Incident of the Dog in the Night-Time

by Mark Haddon

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It will give you some perspective of your odd co-workers.

Blink:

This is an amazing book that details some very counter-intuitive conclusions about the LACK of THINKING actually predominates our decision process.

Player Piano by Kurt Vonnegut

Beyond Fear by Bruce Schneier.
Beyond Fear Book

From Amazon: "Schneier provides an interesting view of the notion of security, outlining a simple five-step process that can be applied to deliver effective and sensible security decisions. These steps are addressed in detail throughout the book, and applied to various scenarios to show how simple, yet effective they can be....Overall, this book is an entertaining read, written in layman's terms, with a diverse range of examples and anecdotes that reinforce the notion of security as a process".

Or just consider it a straight read on understanding what security means - whether for computers or in real life. It can give you the tools to handle the ginormous amounts of FUD we encounter every day.... And it's entertaining, besides. (Even got my father to read it, and he's enjoying it...)

Universal Principles of Design, by William Lidwell, Kritina Holden, and Jill Butler

Universal Principles of Design

One of this biggest issues I have with many programs I have used is the lack of design put into the interface and into the product. This book goes in-depth describing how to enhance the usablilty within a interface. It also tells you all of the basic principals and rules of design, and they give many examples for many different applications whether its techinical or non-technical. The book reads a little like a college classroom book (and it probably is for many design schools), so it the not the most exciting thing to read, but I find the most informative when it comes to interface design.

The Tao of Physics by Fritjof Capra

One notable premise contained within this book reminds me of the saying "If you go far enough away, then you're on your way back home". For example, the Eastern and Western approaches to philosophy and science were so diametrically opposed for centuries but perhaps they're coming around the other side towards similar conclusions these days?

It may be 30 or so years old, but it's still very much worth the read.

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My second choice would be to read Neuromancer by William Gibson (or watch The Matrix which is along the same lines I guess).

I can't believe I didn't see this already listed:

Dune

by Frank Herbert

Dune Cover

Dune is the pinnacle of Sci-Fi novels!

I've been really enjoying haiku recently. To that end, I'd very strongly recommend The Haiku Handbook: How to Write, Share, and Teach Haiku by William J. Higinson.

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I recommend reading/writing haiku as a way to relax.

The Tipping Point is one of the best books that I have ever read.

Eats, Shoots & Leaves: The Zero Tolerance Approach to Punctuation

by Lynne Truss

Becoming a better communicator in people language, I believe, makes you a better communicator in code. Punctuation is a very good place to start improving your writing.

The Game

Every programmer should read this book to learn how to pick up women.

The game

Fortune's Formula

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Information theory, betting, value of information, etc.

Fantastic read.

Flow: The Psychology of Optimal Experience

by Mihaly Csikszentmihalyi

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The best and most productive coding is done in a flow state. This is a psychological study of the phenomemon. Although the book is scientifically rigorous it remains accessible to the lay-person.

21st Century Jet: The Making of the Boeing 777, by Karl Sabbagh

From coffee cup holder to three-hundred-foot wing, this book is the story of how a group of people came to build a brand new aeroplane.

The book describes the development of the Boeing 777, from initial concept, through requirements gathering, design, development, testing, production, and delivery. The engineers and management implemented a new development system, overcame changing requirements, met strict safety requirements, and continually optimized the solution. It describes how the designers and engineers worked to make the aircraft easier, safer, and more intuitive for everyone who would come in contact with it (air crew, maintenence crews, and passengers).

Software developers can learn a lot from this book. It's very well written, it reads like a novel. I've read it twice and highly recommend it.

Boeing Computer Services president John Warner said, the Boeing 777 is "three million parts flying in close formation." Sounds like software to me.

Charles Perrow's "Normal Accidents" investigates what can happen when complex technology goes horribly wrong, and formulates his theory of the "normal accident": complex, tightly coupled systems will have accidents, because minor faults interact with catastrophic consequences. We see this all the time in programming and systems administration, and yet, as far as I know, few of these concepts are understood outside safety engineering.

(He also writes very well, and brings life to what could have been a rather dry book).

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Joel Spolsky's "Best Software Writing I"

Women, Fire, and Dangerous Things

by George Lakoff

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It's a book about how people categorize things, and about reasoning in general. It's long and extremely boring for some people, but it is still great.

If you live on the Unix side of the world, The Art of UNIX Programming by Eric Raymond (see also here). Despite its title, it is not a programming book, and it contains very few lines of code indeed. It's the best book I know about the Unix philosophy.

I found Zero: The Biography of a Dangerous Idea to be pretty decent. He has a followup to this called Decoding the Universe: How the New Science of Information Is Explaining Everything in the Cosmos, from Our Brains to Black Holes which I have but haven't read yet so I can't comment on how it is.

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Secret Rendezvous by Kobo Abe. Abe's the frickin' man, man.

http://www.fantasticfiction.co.uk/images/n4/n24878.jpg

But seriously, if you like Murakami, you owe it to yourself to check out Abe.

Happiness is a Choice by Barry Neil Kaufman

It's a great book that can help you understand you can choose how to feel. Turns out you can be responsible for a lot more of your emotions than you think.

Another one from a different angle from prior posts: Gödel, Escher, Bach: an Eternal Golden Braid, by Douglas Hofstadter.

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The Four Steps to Epiphany

I can not believe this book has never been mentioned!! It is one of the best book about product management I have read in years. If you are working for a startup, it is a must read.

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The Milkshake Moment: Overcoming Stupid Systems, Pointless Policies and Muddled Management to Realize Real Growth by Steven Little

The Milkshake Moment

The Right Stuff by Tom Wolfe

Amazon

Walter Murch's "In the Blink of an Eye"

Speed Reading, by Robert L. Zorn:

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Or any other Speed Reading text. Learning my own quirks about how I read has helped me to be conscious of other aspects of how I think. Having the ability to control my reading speed has proven to be invaluable. I still choose to read books for pleasure at my previous reading speed with all its flaws.

The Illuminatus! Trilogy by Robert Shea and Robert Anton Wilson. In many ways, this book changed the way I do my thinking. Not sure whether it is good or bad to completely distrust anything and everything, but at least it keeps ones mind critical instead of automatically accepting something as truth without questioning.

The book also introduced me to the concepts of discordianism, which I find having quite a few interesting points.

Outliers: The Story of Success by Malcolm Gladwell

I just bought it on Audible last week and I can't stop listening to it. It goes through the factors of successful people (ex: Bill Gates, Bill Joy, The Beatles). Fascinating!

Enigma: The Battle for the Code

by Hugh Sebag-Montefiore

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Having a bad week at work? Well at least when you can't figure out some algorithm people aren't dying in their hundreds in the freezing North Atlantic waiting on you to work it out.

As well as being a great read about the dawn of the modern computing age, this book can help with perspective.

Dreaming in Code

by Scott Rosenberg (Amazon Wikipedia)

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A great book about the development process. It also highlights how developers are doomed to keep repeating the same mistakes over and over again

Juggling for the Complete Klutz

Juggling is mandatory. All programmers must juggle. Sorry, it's a rule.

Rick Cook - The Wiz Biz

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This is a compilation of the first two novels in a series, called 'Wizard's Bane' and 'Wizardry Compiled', respectively.

It all began when the wizards of the White League were under attack by their opponents of the Black League and one of their most powerful members cast a spell to bring forth a mighty wizard to aid their cause. What the spell delivers master hacker Walter "Wiz" Zumwalt. With the wizard who cast the spell dead, nobody can figure out what the shanghaied computer nerd is good for--because spells are not like computer programs.

Lots of in jokes for the Unix/Linux crowd to enjoy. Pretty much anybody in the software industry will enjoy it, I think.

A recent article on Ars Technica discusses a recent study performed by the Psychology Department of North Carolina State University, that showed users have a tendency to do whatever it takes to get rid of a dialog box to get back to their task at hand. Most of them would click OK or yes, minimize the dialog, or close the dialog, regardless of the message being displayed. Some of the dialog boxes displayed were real, and some of them were fake (like those popups displayed by webpages posing as an antivirus warning). The response times would indicate that those users aren't really reading those dialog boxes.

So, knowing this, how would this effect your design, and what would you try to do about it (if anything)?

The Humane Interface, by Jef Raskin is worth reading. A dialog box is the last resort, and a sign of poor design. Most are unnecessary, and as you discovered are all ignored by users.

Why is there a dialog box? Solve that problem - don't ask users to confirm an operation, instead make it easy to undo the operation. Don't popup a dialog box announcing an error - do whatever recovery you're going to do anyway (or whatever is possible). Definitely don't show dialog boxes which have only one outcome ('OK' only boxes are the devil), present the information within the app unobtrusively.

Lots of good advice above. I just want to add to the book recommendations - Joel Splosky's "User Interface Design for Programmers" book is worth reading:

http://www.amazon.com/User-Interface-Design-Programmers-Spolsky/dp/1893115941/ref=pd_bbs_sr_4?ie=UTF8&s=books&qid=1222233643&sr=8-4

Reading about the G.729 codec, I found this interesting tidbit about "Comfort Noise":

A comfort noise generator (CNG) is also set up because in a communication channel, if transmission is stopped, and the link goes quiet because of no speech, then the receiving side may assume that the link has been cut. By inserting comfort noise the old analog hiss is played during silence to assure the receiver that the link is active and operational.

This is the kind of thing a good programmer needs to know about before they design VOIP software, for instance.

Earlier today I also learned about Saccadic Suppression:

Humans avoid retinal blurring during eye movement by temporarily attenuating the data flowing from the retina into the brain. An amusing way to demonstrate this phenomenon is to look at your face in a mirror. Holding your head steady, look at one eye and then the other, rapidly shifting your gaze between the two. The image is stable and you do not see your own eye movement, but another person watching you will clearly see your eyes move.

This has application in video game and other visual and graphics development.

There are many books on user interface design, but I have yet to see a single reference which enumerates most of the human design factors we should understand when designing software. I expect a lot of software engineers learn this by the seat of their pants - they design it, find that something is odd and/or annoying, and play with it until it feels comfortable. Yet the answers already exist, the studies have been done, and someone knows not only how to fix our issue, but why it's an issue.

  • Without getting a BS/BA in a dozen different professions, where would I look for this sort of information?
  • Am I doomed to stumbling across it in daily internet surfing (which many companies/managers frown on)?
  • What other human factors impact programming (please link a reference, resource, or at least give a googleable technical name - alternately post a new question about it with the tag "human-factors")?

Don't Make Me Think! by Steve Krug is an excellent resource for usability. It focuses on the Web aspect of design, but can easily be transfered to other types of interfaces. One thing that he focuses on is getting "the user" into the picture to determine what factors make up good usability. You can implement usability all day, but in the end if a real person is not comfortable with it, then your usability is useless.

The other thing would be to watch for HCI topics in academic publishing. Websites like the ACM or ACM portal will have tons of scholarly papers for your topic (and many others.)

Doing some quick searching I found an HCI links page with 1500 results. The material (like you say) is definitely out there (the truth is too, but that's for another day.)

Also to keep in mind is the Apple/Google/Your_Company comic which is entirely true, as basic as it is.

Don't know how much this applies, but "Nudge: Improving Decisions About Health, Wealth, and Happiness" might help inform you about really large applications with many choices for features (I guess kind of like the ribbon). Haven't read it, but think the idea is definitely applicable.

http://www.amazon.com/Nudge-Improving-Decisions-Health-Happiness/dp/0300122233

Raskin's The Humane Interface is also something worth reading.

What you are asking is a really really complex subject about psychology specifically cognition. I would start reading the Book Mind Hacks. I would also start looking the site Cognitive Daily and Scientific American Mind. This is a huge subject and you are going to have to wade through lots of articles that may not pertain to what you really want to know. You are going to want to look at behavioral learning about how animals (I'm including humans) are trained to do things and how that affects them in other situations. Honestly, you should read the design books mentioned by other people as well. They will offer a of bang for your buck.

The main problem you are going to have is that you are looking for a cut and dry answer about how the brain works and how you tailor UI design to it. There are some, don't get me wrong, but Cognition isn't like programming. There is no proof to how the brain works. (Ever hear a psychologist use the word prove or know....I didn't think so. It's always we infer or we think or it is probably).

There are hundreds of variables to account for in experiments which are run multiple times and there are always competing theories with none of them being 100% correct most of the time (ok there is a non-zero probability that someone will nail a theory right on the head). One example of this is language development. People spend their entire careers trying to figure out why children of deaf people who had deaf parents sign differently than children of deaf people who didn't have deaf parents.

Your other option for finding books on the Cognition is go to your local university or find one online and see what course books are required for those coures. If you are lucky you might be able to score the class notes online also. This will help you understand other things you read about psychology and how it all fits together.

You may also want to google the topic usability engineering (Jakob Nielson, Edward Tufte) and read up on how to run usability experiments. Eventhough you try to apply a theory in your application, doesn't mean that you were successful.

I just thought of another place to look. I would check out the Ted Talks. Not all of them pertain to psychology, but there are some. They give a nice overview of what people have discovered without getting really detailed.

One of the window dialog of a software I'm working on looks a bit like this : (original screen-shot copied from this coding horror post, other examples available on this SO question)

alt text

The thing is that none of the options can be removed (those who can have already been), and that they must all be visible at a glance (i.e. no tabs allowed) Edit : I've added a comment explaining why tabs are not an option in my specific project.

I've tried to use colors, to add icons, but it just added to the overall feeling that someone had just dropped controls randomly using Visual Studio Form designer during a summer internship.

How can I make this dialog more user-friendly less horrifying without deleting features ?


Edit : The GUI example I took has a lot of obvious design flaws (see those answers 1 2), but even after fixing those (which I've done on the software I'm working on), the dialog still looks pretty ugly.

Below is another example (credit). Controls are (almost) lined up correctly, appropriate controls are used, etc, but the overall result still looks terrible :

alt text

The thing is that none of the options can be removed (those who can have already been), and that they must all be visible at a glance (i.e. no tabs allowed)

Sigh. I would argue that, because everything is visible at a glance, they practically become invisible in a sea of controls.

That being said, the ff (yes another list) are my suggestions:

  • To reduce clutter, make the overall form bigger, and all controls more widely spaced apart in all directions
  • Standardize the height of the controls, e.g., textboxes must all have same height, buttons all have same height, etc
  • Align labels with text boxes more consistently
  • Make the layout flow down instead: 1 column, with each group having the same width as all other groups
  • Set all group box names in bold to make them stand out
  • Put all those "wGetStart.bat" commands in a group of its own

If you really want to learn more about making it "flow", with or without getting rid of all this "visible" information, you might wanna get a copy of Steve Krug's Don't Make Me Think:

Steve Krug Don't Make Me Think

I've been using C# for a while now but haven't really homed in my UI design skills. At the time I design them, I find myself enjoying the design, but later on, I look back on it and see horrible work. An example comes to mind from my project at work where I had to use 127 buttons to represent 127 computers in our lab. :/

I was wondering if anyone could refer me to a site or book that would teach good UI design?

Thanks!

The most important to focus on first would be the work flow of things. Try to find the goals the user has and create a model the is as effective as possible in reaching that goal. Also read a lot around this one of the best books to start with is The Inmates are running the asylum

I would suggest lots of sketches here. Make sure you keep it simplistic to focus on what and where things are placed and less on how they look. A tool like balsamiq is great for fast UI mockups. Also go through UI patterns here to come up with concepts that work, Tidwells book Designing Interfaces is great and also Infragistics new patterns site are great resources

Now you have an idea on what you want to do, now is the time to put together the interface. Along the way from the first sketch to the last pixel - always user test.

And don't always follow the UI guidelines, it is OK to break them if you have a good reason. And last, you will only get one free unrelated 3D effect in an interface :)

The answers already give some great books on how to specifically design interfaces. I'd like to help with some suggestions to help you improve your nose for design. Some of these might be cheaply available 2nd-hand, or something you can borrow locally (I'm always willing to lend books to people in Perth, Western Australia):

The Design of Everyday Things by Donald A. Norman

The Humane Interface by Jef Raskin

I'm looking to find any articles/books on usability. I'd like to get a handle on best practices when designing a UI, this can be anything from which user controls are more intuitive to a new user, to how to phrase text that is displayed to the user to avoid confusing dialogs. I mainly do Windows desktop applications, but most usability standards, I assume, would stand true regardless of the platform.

As an example, here's an MSDN article about the Windows User Experience Guidelines: http://msdn.microsoft.com/en-us/library/aa511258.aspx

The Design of Everyday Things by Donald A. Norman is a standard book on general usability considerations that can be applied to just about everything in day-to-day life. It's not specifically about software, but it's worth it to read it.

Universal Principles of Design is a recommended textbook for my university's Engineering Methods of Software Usability course. Myself, and others who have taken this course, have found this book to be more useful than the required textbook. There appears to be an updated version, called Universal Principles of Design, Revised and Updated: 125 Ways to Enhance Usability, Influence Perception, Increase Appeal, Make Better Design Decisions, and Teach through Design, but I can't speak about that one.

Designing Visual Interfaces by Mullet and Sano provides a great foundation for different layout-related issues. Not a book on usability per se but still relevant, I'd say.

As for web resources, try:

For book inspiration, see Suggested Readings in Human-Computer Interaction (HCI), User Interface (UI) Development, & Human Factors (HF) (and all the great answers in this thread).

Well, a long-standing favorite specifically for user interface design is Alan Cooper's About Face. It should touch most important topics when designing Windows desktop applications.

Then there are also various UX patterns which are well-presented in Quince (needs Silverlight).

Jef Raskin's The Humane Interface is also rather good, but very radical in his ideas. Still, this book points out many fallacies in modern UI design. If you need to stick to the WIMP world, then following his suggestions might be a little hard as he tends to suggest to overthrow everything we're used to. But well-written and good for provoking thoughts, even if you don't follow all his advice.

As for books/articles on usability in general or on slightly different topics:

  • Jakob Nielsen's website useit.com. While not particularly fancy-designed it is a trove of thoughts and advice on usability in general.
  • Steve Krug's Don't Make Me Think. Web usability, but also a very good read.
  • Donald Norman's The Design of Everyday Things. Usability in general and has many pointers on how to think about usability without going into specific technologies. It's applicable to desktop application usability anyway, though.

Try reading this book: Don't Make Me Think. While it's focused on web usability it is applicable to all facets of UI design.

I am interesting in creating a better User Experience (UX). There are a lot of books out there, what are some that would be useful to a software engineer?

I would also recommend The Humane Interface: New Directions for Designing Interactive Systems by Jef Raskin. Has some really inspiring ideas.

My favorites:

At some point in your career, you may enjoy this wonderful book that draws parallels across multiple fields of design. (For example, the "confirmation" technique occurs both in software design and nuclear launch control.)

Joel Spolsky repeats over and over that today, knowing a bit of anthropology can be very useful for a programer because much of what's being created is social software.

How can someone that already knows the computer science learn the anthropology needed to know how human beings works? Any books? Any recorded lectures?

I agree that knowing a bit about how we think is more important now for a developer then ever. The book Consciousness Explained by Dan Dennett was a real eye opener for me in understanding that we don't think the way we think we think.

I'm wondering about "fancy GUIes" are made.

When I say that, I have in mind softwares like iTunes, Picasa, Skype, Songbird, Spotify, Vlc (themed) ... everything that breaks with standard GUI

in which languages? what frameworks/tools are used?

Nothing beats a great design... Must likely all those applications are coded with very different frameworks. I mean, They all look different... good but different.

I don't think this fanciness has anything to do with the framework used but with the creative people behind the UI's design.

If you aim to develop great UIs forget about the framework and look for Design Tips. This, this and this books should help you with that. Please note that some of these books aim for Web Developing... but they can teach you very basics of UI designs.